Zendesk Chat: Live Chat Software for Better Customer Support
Zendesk Chat is a mobile app that provides a live chat software trusted and loved by enterprises and small businesses worldwide. It offers many great features available on the web dashboard, making it easy to manage, monitor, and reply to visitor conversations from anywhere. Customers are 3x more likely to make a purchase when you reach out with a chat, and with Zendesk Chat, you can provide better live customer support.
The app allows you to see the recent pages visited on your website and the past chat history of the visitor, providing better context to the conversation. You can also see who is online on your website in real-time and engage with new leads on your website. With full push notification support, you'll never miss a chat message from a customer, and you can encourage better agent collaboration on the go with agent-to-agent chats. The shortcuts feature helps improve agent response time and reduce typing time, while the ability to easily switch between the online web dashboard and the mobile apps allows you to continue conversations from where you left off.
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